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Persistent URL http://purl.org/net/epubs/work/30076
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Record Id 30076
Title Engineering Knowledge-Intensive Tasks in Public Organisations
Abstract Public organisations often face knowledge problems due to the continual and pervasive movement of staff between units and department. The Pellucid project is developing a knowledge management system to assist in such situations. This paper describes the knowledge engineering and the knowledge level modelling undertaken in Pellucid. We use CommonKADS task templates as a mechanism to identify and derive knowledge-intensive tasks related to mobility in public organisations. Assistance to employees in those tasks is provided by active hints, a conveyor of experience within an organisation.
Organisation CCLRC , BITD
Keywords Experience Management , E-Government , CommonKADS
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Language English (EN)
Type Details URI(s) Local file(s) Year
Paper In Conference Proceedings In EU-LAT Workshop on e-Government and e-Democracy, Santiago, Chile, May 2004, (2004). http://www.bitd.c…ledgeactivities1.pdf 2004
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